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Frequently Asked Questions

My Account and Subscriptions

About Year Book content

About Crockford content

Privacy and Security

I was a subscriber to the old Crockford website. Have my login details changed?

Crockford's Clerical Directory has now become part of the Hymns Ancient and Modern family of websites. All active subscriptions to the old Crockford website have been transfered to this new site. 

If you have an existing Hymns Ancient and Modern account (used for services such as viewing Church Times online or for purchasing items from Church House Publishing), your Crockford online account has now been merged with your Hymns A&M account. You must now use your Hymns Ancient and Modern login details to access your Crockford subscription. 

If you do not have an existing Hymns Ancient and Modern account, a Hymns A&M account has now been created for you with your existing login details. You can login to this new site with the same email address and password used on the old Crockford website.

If you have forgotten your password or are not sure if it has changed, please visit Password Reminder and enter your email address.

If your email address is not recognised or you continue to experience problems logging on, please contact the website team via crockford@hymnsam.co.uk

To change your login details, including your email address and password, please login via the Login link at the top of this page, then select My Account

Please choose a current email address for your username, as any order confirmations or password reminders will be sent to this address.

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How do I set up a multiple-user subscription for a church office or library?

An institution subscription provides access to the directory for multiple users. After purchasing a subscription you will be able to set up access for your team members using one or more of these methods:

IP authentication - register your IP address(es) to provide automatic access for everyone in your office.

EZProxy - libraries and colleges using EZProxy can also offer remote access to their members by registering their EZProxy IP address.

Referring URL - redirect users to  from a password protected page on your own website.

To register your IP addresses or referring URL login to the website using your admin account (the email address and password used when purchasing a subscription). Go to My Account and select the Institution Admin tab.

Step-by-step instructions: Managing your institution subscription

Please do not pass the login details of an individual subscription to multiple users. This is in violation of our online terms of use. Please see our Terms and Conditions for more information.

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How do I log on using an institution license?

If you wish to access the directory using an instituation license (for example in a church office or library), and you have not been logged in automatically, please contact your office administrator for more information.

If you are an Administrator, you can manage login options for your institutional subscription by visiting My Account and selecting the Institution Admin tab.

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How do I subscribe?

Please visit the Subscribe page and choose the subscription that meets your requirements from the drop-down menu.

You will then be directed to the Hymns Ancient and Modern group secure online checkout to complete the subscription process.

If you have an existing Hymns A&M account (used for purchases from Church House Publishing, Church Times or Church House Bookshop, for instance) please use these details to log in.

If you do not have an existing Hymns A&M account, please register as a new user.

Payment is by credit or debit card (excluding American Express or Diners Club). If you are purchasing an institution subscription and would prefer to be invoiced, please contact us at crockford@hymnsam.co.uk.

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How do I change my login details?

If you have forgotten your password or are not sure if it has changed, please visit Password Reminder and enter your email address.

To change your login details, including your email address and password, please login via the Login link at the top of this page, then select My Account

If you continue to experience problems logging on, please contact the website team via crockford@hymnsam.co.uk

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What is the Year Book content and how do I find it?

Year Book-exclusive content can be found throughout the site and is marked with a . It can explored via the Year Book page, as well as via the Search bar.

The Year Book contains detailed information on the local and national structures of the Church of England. This includes details for diocesan staff and structures (in addition to that covered by Crockford), information about charities and organizations involved in the work of the Church of England, and a Who's Who of key figures, including General Synod members.

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How do I subscribe to Year Book content?

A Year Book subscription is required to view Year Book content. You can subscribe to the Year Book on its own, or combine it with a subscription to Crockford data.

View all subscription options

If you already have a Crockford subscription, you can upgrade your account to include Year Book content at a reduced cost.

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How long will a Year Book upgrade subscription last?

A Year Book subscription upgrade lasts until your current Crockford subscription period ends. When your Crockford subscription is due for renewal you can choose to keep the additional Year Book content by purchasing a combined subscription – or you can opt to switch back to a basic Crockford-only subscription. 

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How do I update Year Book content?

If you are logged into the website, the option to ‘Update this entry’ will appear on relevant pages. Please fill in any corrections you are aware of and we will update the record as soon as we can.

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Will the Year Book still be available in print?

Although it has been on sabbatical in 2016, the Year Book will continue to be available in print, with the 2017 edition available this December.

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How often is Year Book content updated?

We aim to publish any changes to the Year Book information within one month of receiving notification. If you believe any Year Book information to be incorrect, please notify us via the 'Update this entry' button on the relevant page.

In addition, all individuals, organizations and church structures in the Who's Who directory are asked to review their Year Book information on an annual basis.

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Is all content from the print Year Book available online?

The majority of the print edition content is now available online, with the Ecumenical and Anglican & Porvoo Communion sections due to be added by Autumn 2016.

For information contained in the 'General' section of the print edition, please see the Listings page or use the Search bar. 

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Can I search for Year Book (non-clergy) roles at a diocese or cathedral?

At present, only individuals included in the Year Book Who's Who (generally those in national roles) can be found via a 'People' search.

We are working towards adding all individuals roles to people searches by the end of 2016.

To find non-clergy individuals within a cathedral or diocesan office, please browse the relevant Diocese page.

 

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Who is included in Crockford?

The online directory contains the name of every Anglican clergyperson in the United Kingdom.

However, in line with data protection guidelines, individual clergy have the right to request that their contact details be withheld. Where such a request has been made, you will not be able to search for the individual by name and their contact details will not be available to view.

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I am a member of the clergy. How do I update my own record?

The easiest way to submit updates or corrections to Crockford online is via the Update this entry button found at the top of all individual pages.

All updates will be reviewed by the Crockford compilation team before being published.

Alternatively you can contact the compilation team directly:

Email: crockford@churchofengland.org

Write to:
Crockford Department
Church House
Great Smith Street
London
SW1P 3AZ
United Kingdom

Phone: +44(0) 20 7898 1012
Fax: +44(0) 20 7898 1769

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How often is this website updated?

The Crockford database is continually updated and amended by the Crockford team, as information becomes available. This website is then updated with these amendments each working day.

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What period of time does Crockford online cover?

Crockford online contains information on clergy appointments dating back to 1968. To find information that predates this, please see Historical data.

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How can I obtain information from an old print edition of Crockford?

An archive of print editions of Crockford is maintained at Lambeth Palace Library. Requests for information from specific editions may be made to the Library directly: 

E-mail: archives@churchofengland.org
Please use the subject line: Clergy Enquiry

Tel: +44 (0)20 7898 1400
Fax: +44 (0)20 7898 1043

Post: Clergy Enquiry, Lambeth Palace Library, London, SE1 7JU, UK.

Please note that the Library is open Tuesday-Friday.

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Can I email clergy directly from Crockford online?

Email addresses, where supplied, are listed within an individual's contact details.

Each email address is hyperlinked, allowing you to send an message to it using your computer's default email client.

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What are the differences between the print and online editions of Crockford?

Both Crockford online and the print editions of Crockford draw their information from the Church of England's Crockford database. 

The online edition receives updates from this database daily, while the print edition is published every two years.

The vast majority of information found in the print edition can be found on this website. However, in accordance with data protection legislation, clergy may choose to withhold their contact and/or biographical details from either the print or online editions of Crockford, or both. Consequently there may be a slight discrepancy between the two editions. 

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Why do some individual's names not link to a biography page?

In line with data protection guidelines, individual clergy have the right to request that their contact details be withheld from either the print or online editions of Crockford, or both.

Where such a request has been made, an individual's name may appear in search results or on the Listings page, but no further information will be available to view.

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Can I buy a printed copy of Crockford's Clerical Directory for easy reference?

The print edition of Crockford is published every two years. The 2016-17 edition, published by Church House Publishing, is available in both hardback and paperback formats:

Buy the current hardback edition

Buy the current paperback edition

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Why is Crockford online a subscription site?

Crockford's Clerical Directory has provided a valuable service to all those working with the church for over 150 years. However the provision of such a service, including maintaining accurate data, producing print editions, and running the website requires investment.

Sales of print editions and online subscriptions help to cover the costs incurred and enable Church House Publishing to continue providing this service to the Church of England and the Anglican Communion at large. 

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Can this website be used to target specific groups of clergy?

It is not possible to search for clergy by age, gender, marital status, race, nationality, country of birth, membership of a church network, or by any other personal information. Consequently it is not possible to use this website to target clergy in a discriminatory way.

Search results may only be refined by location, type of post, and by whether a member of the clergy is living or deceased.

This website is also designed to make the mining of data and the creation of mailing lists a laborious and time-consuming process.

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How safe is my contact information?

As required by UK Data Protection legislation, we follow strict security procedures with regard to the storage and disclosure of personal information. For more information, please see our Privacy Policy.

Crockford online is laid out in such as way as to make the mining of data a difficult process. It is not designed for the benefit of direct marketing companies.

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Are listed email addresses at risk of receiving spam?

While it is possible to send emails to individual clergy using Crockford online, this can only be done by searching for clergy by name, or by slowly working through benefice pages. 

It is not possible to use Crockford online to email multiple clergy at once.

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I work overseas and am concerned about the security implications of being listed on this site.

In accordance with data protection legislation, if you require your information to be removed from this website for any reason, please contact us.

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